We’re proud to share that IMAGETEC has achieved KMBS Pro-Tech certification for 2023 – making this our 11th year in a row!
The Pro-Tech Promise
When you partner with IMAGETEC as your printer service provider, you can expect service, support and satisfaction – second to none. As a Pro-Tech award winner, we offer our Konica Minolta customers “the benefit of a broad range of enhanced technical and management skills that includes:
- Professional, customer-oriented service department management and administration policies
- Service response times significantly better than the industry average
- Preventative maintenance programs that ensure maximum uptime and superior performance
- Inventory control systems that provide immediate access to replacement parts and components
- Comprehensive training programs and performance reviews to maintain the highest level of expertise
- Skilled technical specialists and service personnel trained on your specific products”
About the KMBS Pro-Tech Service Award
“The Pro-Tech Service Award recognizes those Konica Minolta dealers who have demonstrated an exceptional commitment to customer support and satisfaction. The Pro-Tech Service standard is challenging – and the evaluation procedure is rigorous and far-reaching.
Every element of the service operation is scrutinized, including technical expertise, inventory control, dispatch systems, management skills and customer satisfaction. This rigid standard is the reason our Pro-Tech Award has become such a powerful symbol of dedication and proficiency. Attaining Pro-Tech certification and becoming a member of the elite Pro-Tech group is indeed an honor.”
Experience Our Service Excellence Today
IMAGETEC is proud to be a recipient of the 2023 Konica Minolta Pro-Tech award and is committed to excellence in customer satisfaction through our service process and technical expertise—our field service technicians are factory-trained and certified Konica-Minolta Master Technicians. Contact us today to see how we can partner with you to provide excellent document management and print solutions service.
